Refunds in Russia
1. Contact us by WhatsApp
2. Send the parcel by any courier company at your expense to:
Kostroma, 6 Sovetskaya str.
Streltsov Andrey Sergeevich
+7 905 152-35-72
Kostroma, 40 Kommunarov str.
IE Belimova Anna
+7 960 743-68-84
3. Specify "IE Belimova" as the recipient, otherwise we will not be able to receive the parcel
4. The phone number of the courier is specified only for the registration of the parcel. You DON’T NEED to call him
5. We do not collect parcels sent with payment upon receipt.
6. After the refund is approved, we will transfer the sum to the card or bank account within 5−10 banking days. Please note that the refund depends on the processing transaction speed of your bank and it can take up to 30 banking days.
7. Refunds are made after deducting the amount paid for delivery at the time of ordering***.